Shipping policy

Shipping Policy

Processing Time

Orders are processed within 2 business days of purchase (excluding weekends and holidays). You'll receive a shipping confirmation email with tracking once your order ships.

Shipping Carriers & Rates

We ship via USPS, UPS, and FedEx. Available shipping methods and rates are calculated automatically at checkout based on your order size, weight, and delivery address. You'll be able to choose your preferred carrier and speed before completing your purchase.

Standard orders: Typically shipped via USPS First-Class Package, USPS Priority Mail, or an equivalent UPS/FedEx ground service.
Larger orders: May ship via USPS Priority Mail Flat Rate, or UPS/FedEx standard boxes, whichever offers the best value for the order.

Delivery Time

Estimated delivery times vary by carrier and service selected at checkout:

USPS First-Class Package: typically 2–5 business days
USPS Priority Mail (standard or flat rate): typically 1–3 business days
UPS Ground / FedEx Ground: typically 1–5 business days depending on distance
Expedited options (if offered at checkout): 1–2 business days

These are carrier estimates, not guarantees — delivery may be delayed due to weather, holidays, or carrier volume outside our control.

Domestic Shipping Only

We currently ship only within the United States. Contact us at howdy@tumbleweedtoppers.com if you want an international shipment, and we will do our best to fulfill.

Order Tracking

A tracking number will be emailed to you once your label is created. Please allow 24 hours for tracking to update after shipment.

Lost or Damaged Packages

We are not responsible for packages lost, stolen, or damaged after being marked "delivered" by the carrier. If your package arrives damaged, please contact us at howdy@tumbleweedtoppers.com within 30 days with photos of the packaging and item.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. Reshipment to a corrected address will incur an additional shipping charge.

Questions