Refund policy

All Sales Are Final

All purchases made through Tumbleweed Toppers are final. We do not accept returns, exchanges, or offer refunds once an order has been placed and processed, except as required by law or as explicitly stated below.

Exceptions

We will replace or refund an item only if:

It arrived damaged in transit, or
It is defective due to a manufacturing error, or
You received the wrong item

Claims under this exception must be submitted within 30 days of delivery, with photo evidence of the damage/defect, to howdy@tumbleweedtoppers.com.. Approved claims will be resolved via replacement or store credit.

Order Accuracy

Please review your order carefully before completing checkout — including size, color, quantity, and shipping address. Once an order is submitted, we are unable to make changes or cancel it.

Non-Returnable Categories

The following are never eligible for return, refund, or exchange under any circumstances:

Custom or personalized items
Digital products
Perishable goods
Final sale / clearance items

Chargebacks

Filing a chargeback for a purchase that falls under this no-return policy, without first contacting us to resolve the issue, may result in account suspension and/or further action.

Questions

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.